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Turn your passion for
travel into a career!
We are seeking a customer focused individual to
add to our dedicated team of professionals.
About Us:
For over 30 years, Travel Quest has been serving our clients with their travel needs around the globe. We are recognized as a top tier, independently owned agency with a multitude of experience in leisure and group travel. Our clients benefit from our knowledge and specialization in tailor made, customized journeys with innovative solutions, authentic experiences and exclusive benefits to our clients. The Travel Quest Team takes great pride in providing superior customer service and working to create unique and unforgettable experiences. This is your opportunity to begin a career that utilizes your desire to learn about new destinations and cultures and applies your sales and customer service skills.
About the Role:
We are seeking to fill an additional position with a minimum of 30 hours per week with an anticipated start date of approximately May 1st. With this challenging, fast paced position, the ideal candidate will require efficiency and accuracy in their tasks and excellent organizational skills. You will be self-motivated with a keen interest in growing your knowledge. Not only do you have aspirations to explore the world but you have already experienced many destinations around the globe and can bring those first-hand accounts and experiences to life.
Essential Skills:
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Must have excellent written and oral communication skills
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Must be able to demonstrate exceptional time management abilities and organizational skills
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High proficiency with MS Office Suite and strong computer/keyboarding skills
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High degree of accuracy with fine details, numbers and the management and safeguarding of personal information
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Acute attention to detail
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Self-disciplined with an ability to work with minimal supervision at times
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Must have the desire to foster and build client relationships
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Ability to prioritize and meet tight timelines within a rapidly changing electronic environment
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Be dynamic with an engaging personality and interest in community involvement
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Strong aptitude for creative thinking and problem solving
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Completion of a recognized travel certification program would be considered an asset although not essential
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Prior sales experience and customer service would be a benefit.
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Completion of Grade 12 diploma
Responsibilities:
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Maintain customer relations and database with accuracy
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Consult with clients and offer suitable product suggestions based on specific needs and preferences
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Complete air, accommodation, cruise, car and package reservations through various industry reservation systems
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Curate, plan and customize personal travel itineraries and experiences
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Maintain the highest standards of customer service and quality control
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Provide accurate and detailed quotes in a timely manner
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Advise clients with complex travel information including required documentation and visas, insurance options and destination and product information
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Handle general office and administrative duties with efficiency
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Provide assistance and support to team members
If you believe you are able to make a strong contribution in this role, apply now to begin a rewarding career in an exciting and ever changing industry.
Compensation & Benefits:
Travel Quest encourages and offers continued professional development opportunities and training as well as discounted travel benefits.
Along with a base salary, you will be rewarded for exceptional performance through an uncapped commission structure.
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No phone calls please.
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Please email your resume along with 3 references to:
Attn: Travel Manager