About Us:

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For nearly 30 years, Travel Quest has been serving our clients with their travel needs. We are recognized as a top tier, independently owned agency with a multitude of experience in leisure, group and corporate travel. Our specialty in tailor made customized journeys provides innovative solutions, authentic experiences and exclusive benefits to our clients. We take great pride in providing superior customer service and working to create unique and unforgettable experiences. Our solid reputation has been built on ensuring that our clients are our top priority. This is your opportunity to begin a career that utilizes your incredible attention to detail.

With this challenging consulting position, the ideal candidate will set the standard for customer service, organizational skills and team work. You will be self-motivated with a strong passion for customer satisfaction. Not only do you have aspirations to explore the world but you have already experienced many destinations from around the globe.

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Essential Skills:

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• Must have excellent written and oral communication skills

• Must be able to demonstrate exceptional time management abilities and organizational skills

• High proficiency with MS Office Suite and strong computer/keyboarding skills

• High degree of accuracy with fine details, numbers and the management and safeguarding of personal information

• Self-disciplined with an ability to work with minimal supervision at times

• Must have the desire to foster and build client relationships

• Ability to prioritize and meet tight timelines within a rapidly changing electronic environment

• Be dynamic with an engaging personality and interest in community involvement

• Strong aptitude for creative thinking and problem solving

• Completion of a recognized travel certification program would be considered an asset although not essential

• Prior travel consulting or sales experience would be a benefit although not required

• Completion of Grade 12 diploma

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Responsibilities:

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• Develop and maintain customer database and relationships

• Consult with clients and offer suitable product suggestions based on specific needs and preferences

• Complete air, accommodation, cruise, car and package reservations through various industry reservation systems

• Plan and customize personal travel itineraries and experiences

• Maintain the highest standards of customer service and quality control

• Provide accurate and detailed quotes in a timely manner

• Advise clients with complex travel information including required documentation and visas, insurance options and destination and product information

• Proactive, self-starter who takes initiative and ownership of the task at hand as well as the success of the company as a whole.

• Order and rack supplier brochures

• General office and administrative duties

 

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If you believe you are able to make a strong contribution in this role, apply now to begin a rewarding career in an exciting and ever changing industry.

Compensation & Benefits:

Travel Quest encourages and offers continued training opportunities and professional development as well as discounted travel benefits.

Along with a base salary, you will be rewarded for exceptional performance through an uncapped commission structure.

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• No phone calls please.  

• Please email your resume along with 3 references to:

 

Attn: Travel Manager

carey@travelquestmb.ca

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